ID: W3200005

Installation and Getting Started
  Are there any prerequisites to installing WebExtenders for ASP.NET?
  How do I add a WebExtender component to my Web Form?

Licensing
  When I received my Product License Code by email it was split over two lines - what does this mean?
  I've entered my license code but I still get a licensing exception when I open my project

Are there any prerequisites for installing WebExtenders for ASP.NET?
You need the .NET runtime Release 1, and Visual Studio 2002 or above. When installing you must be logged in as an Administrator.

How do I add a WebExtender component to my Web Form?
You must be logged in as an Administrator when you install WebExtenders. After the installation process has completed you will need to add the WebExtender components to your Toolbox in Visual Studio.NET using the following procedure:
1) Open the Visual Studio .NET editor.
2) Right click on the 'General' tab of the Toolbox, and select 'Customise Toolbox...'. (You may alternatively add it to the Web Forms tab, or create a new tab).
3) Select the '.NET Framework Components' tab of the Customise Toolbox Dialog and scroll down until you find 'AlertProvider'; check this and click OK. Repeat the process for ConfirmProvider, MaskProvider and StatusProvider.
You should now be able to drag any of these components from the General Tab of the Toolbox onto your WebForm's component tray.

When I received my Product License Code by email it was split over two lines - what does this mean?
The product license code you have received is valid, but can sometimes be wrapped onto a second line when displayed in your email program. You must treat both lines of the key as a single block. If you accidentally only entered part of the code into WebExtenders during the installation process you can manually enter it again by going to the Start Menu > WebExtenders for ASP.NET > Register WebExtenders. Then we recommend you cut and paste the first line from the email into the textbox then cut and paste the final part of the key from the second line on the end - make sure there is no space between them. (See also item 1 below if you are using Outlook XP - it may be corrupting the text in your email).

I've entered my license code but I still get a licensing exception when I open my project
If after installing the full version of WebExtenders and entering your Product License Code (see registration faq) you still get a licensing exception when you open a Web Form containing a WebExtender component it is most likely due to one of the following:
1) You may be reading your email using Outlook XP. There is a bug in Outlook XP (MSKB:Q287816) which causes the Product License Code line to become corrupted. To resolve this click on 'Format-Unwrap Text' on the menu bar, or click on the link at the top of the email that says 'Extra line breaks in this message were removed. To restore, click here', and try entering the License Code again.
2) There is a bug in Visual Studio .NET 2002 causing this kind of problem with projects or solutions that have spaces in their names. Make sure your solution and project names don't contain any spaces.
3) Visual Studio .NET sometimes caches invalid licensing information (ie it may still be using the Trial version license). To resolve this close all the windows in Visual Studio .NET and do a rebuild all of your project.
4) If none of the above succeed you can try deleting the .licenses file associated with your project. This can be found in the obj\Debug or obj\Release folder underneath your project folder. Alternatively you can just delete the obj folder altogether as it will be regenerated when you do a rebuild.